Location: HSR Layout | Industry: Real Estate | Job Type: Full-time

About the Company:

Urban Standz, established in 2023, is a tech-driven real estate and property management company based in Bangalore. We specialize in delivering end-to-end solutions for tenants, landlords, and investors through innovative and customer-centric approaches.

Our core services include property leasing, facility management, home interiors, legal services, and fintech solutions, creating a seamless and hassle-free experience for our clients. With our commitment to quality and transparency, we have earned a trusted reputation in the real estate sector.

Job Overview:

We are seeking a motivated and customer-focused Pre-Sales Executive to join our team. The ideal candidate will play a critical role in managing client inquiries, providing detailed property information, and driving potential customers toward conversion. This role is perfect for someone passionate about real estate and customer engagement.

Key Responsibilities:

• Respond to inbound inquiries from prospective customers via calls, emails, and other communication channels.
• Understand customer needs, budgets, and preferences to qualify leads effectively.
• Provide accurate and comprehensive information about property listings, features, pricing, and legal aspects.
• Schedule and coordinate site visits for interested clients, ensuring a positive experience.
• Collaborate with the sales team to transition qualified leads for final closure.
• Follow up with potential customers to address queries and facilitate decision-making.
• Maintain an updated CRM database with all lead information and interactions.

Key Requirements:

• Education: Bachelor’s degree or equivalent (12th pass with relevant experience may also apply).
• 0-3 years of experience in pre-sales, customer support, or a related field (real estate experience is a plus).
• Strong communication skills in English; knowledge of Kannada and Hindi is an advantage.
• Proficiency in using CRM tools and MS Office Suite.

Preferred Qualifications:

• Experience in real estate or property management is highly desirable.
• Ability to manage multiple leads and prioritize tasks effectively.
• Problem-solving and negotiation skills to handle customer objections and queries.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Regular training sessions to enhance your industry knowledge and skills.